Shipping policy
Shipping Policy
At Sundly, we do everything possible to prepare and ship your orders as quickly as possible, with the greatest care.
Processing Times
All orders are prepared and shipped within a maximum of 72 business hours after payment confirmation.
Shipping Methods
We work with trusted carriers to ensure reliable and trackable delivery. When placing your order, several shipping options may be offered depending on your location, such as standard or express delivery.
Delivery Times
- United States: 7 to 10 business days
- United Kingdom: 7 to 10 business days
- Other destinations: estimated delivery times are shown at checkout.
Once your order has been shipped, a tracking number is automatically sent to you by email so that you can follow the progress of your parcel.
Shipping Fees
Shipping fees are clearly displayed at checkout. They may be offered free of charge from a certain purchase amount or as part of temporary promotional offers.
Shipping Address
It is the customer's responsibility to carefully check the accuracy of the delivery information provided when placing the order. Sundly cannot be held responsible in the event of an input error resulting in a delay or an inability to deliver.
Delivery Issues
In the event of a parcel being lost, damaged, or returned to the sender, please contact our customer support as soon as possible at support@getsundly.com. Our team will do everything necessary to assist you and find an appropriate solution.
