Privacy Policy
Last updated: June 9, 2026
Sundly operates this store and this website, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Sundly is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
The personal information we collect or process
When we use the term “personal information,” we refer to information that identifies you or that can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process:
– Contact details (name, billing and shipping address, phone number, email).
– Financial information (payment card and transaction details).
– Account information (username, password, preferences, settings).
– Transaction information (items viewed, added to cart, purchased, returned, exchanged or cancelled).
– Your communications with us.
– Device information (device, browser, IP address, identifiers).
– Usage information (how and when you interact with the Services).
Sources of personal information
– Directly from you; automatically through the Services (including cookies and similar technologies); from our service providers; and from our partners or other third parties.
How we use your personal information
– Provide, tailor, and improve the Services (process payments and orders, manage your account, organize shipments, facilitate returns and exchanges, personalize your experience).
– Marketing and advertising (email, SMS, or online ads, including based on your activity).
– Security and fraud prevention.
– Communicate with you and provide customer service.
– Comply with applicable law and legal process.
How we disclose personal information
We may disclose personal information to Shopify and service providers acting on our behalf; to business and marketing partners; when you instruct or consent; to our affiliates; and in connection with a business transaction or to comply with legal obligations or protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in other countries. To learn more about Shopify's use of your personal information, consult Shopify's Consumer Privacy Policy.
Third-party websites and links
The Services may link to third-party sites. We are not responsible for their privacy or security practices; we recommend reviewing their policies.
Children's data
The Services are not intended for children, and we do not knowingly collect personal information from children below the age of majority in your jurisdiction.
Security and retention
No security measure is perfect. We retain your personal information for as long as needed to manage your account, provide the Services, comply with our legal obligations, resolve disputes, and enforce our policies.
Your rights and choices
Depending on where you live, you may have the right to access, delete, correct, or port your personal information, and to manage your communication preferences. If you reside in the UK or EEA, you may also object to or restrict processing and withdraw consent. To exercise these rights, contact us at support@getsundly.com.
Complaints
You may lodge a complaint with your local data protection authority. In the UK, you may contact the Information Commissioner's Office (ICO).
International transfers
We may transfer, store, and process your personal information outside the country in which you reside, relying on recognized transfer mechanisms (such as standard contractual clauses) where required.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time; we will publish the revised version and update the “Last updated” date.
Contact
For questions about this Privacy Policy or to exercise your rights, email us at support@getsundly.com. Sundly is operated by Parallel World Ltd, a company currently being incorporated; full registered-address details will be added once incorporation is complete. For applicable data protection law, Parallel World Ltd (operating as Sundly) is the controller of your personal information.